LYNX Quality

PROPERTY SERVICES IN

QUALITY AND ENVIRONMENTAL POLICY

In terms of Quality, LYNX will consistently provide services that meet or exceed the requirements and expectations of our customers. Our mission is based on the following:

• Responsiveness

• Efficiency

• Competitiveness

LYNX shall respond to client enquiries and service calls within 12 hours. Should more time be required the client will be informed and kept updated.

LYNX shall provide adequate training to enable each employee to do their job right the first time and every time.

LYNX shall take corrective action to resolve issues and take steps to ensure non-reoccurrence to constantly improve our quality of service and reduce the costs.

In terms of the Environment, LYNX is fully committed to continually strive to minimize the environmental impact caused by our employees or others in carrying out our works by controlling waste, preventing pollution, using energy efficiently, complying with legal regulations, and acting as good neighbours. In order to ensure the above, LYNX's top management sets environmental objectives and targets every six months with specific steps for achieving them, which are relayed in a Memo to all LYNX staff, and are reviewed at monthly management review meetings. Top management also carries out spot checks on random projects at least once a quarter and introduces corrective / preventive action where improvement is required.

PROPERTY SERVICES

Summary

Facilities Management

Consultancy Services:

Facilities Management

Planning & Design

Developer Services

Project Marketing & Sales