CAREERS AT LYNX ABU DHABI

Title:                 Facility Helpdesk Coordinator

Location:           Abu Dhabi

Reference#:      AD1046

Type:                fixed term 12 months, then permanent

Appointment:     CLOSED

FM Helpdesk Coordinator to work on  busy helpdesk. You will need to have previous helpdesk or similar experience within facilities. The helpdesk is responsible for the day-to-day delivery of diverse FM services hard and soft (M&E and fabric services and maintenance, cleaning, security, waste, manned guarding etc.) within an allocated including supply chain and Delivery Team performance through the Facilities Helpdesk. The ideal FM Co-ordinator will exhibit the following essential technical competencies for the role: Experience in a similar FM role (allocating and managing work orders etc)/working on an FM helpdesk; A basic understanding of commercial and budgetary management; IT literate, demonstrable knowledge of operating computer aided facilities management software packages (i.e. Maximo or similar).  Use of MS Office software suite; Experience in dealing with sub-contractors and supply chain; Proven track record in dealing with building engineering services and/or soft services. Understanding of help desk/call centre processes and work flow. Excellent communication skills in English and Arabic (verbal, written and presentation) and valid UAE driving license required.

Send your CV, in full confidence, to quoting the Reference Number.